UX Design articles

3 articles about UX Design, newest first.

• ServiceNow's Midam Kim on the Linguistic Map for Voice Agents — Learn how Midam Kim of ServiceNow uses a linguistic grid of channels and levels to diagnose and fix structured failures in voice AI agents.
• Beyond the Chatbox: Giving AI Agents a Spatial Brain — Discover how tldraw is moving AI agents from text-based chats to an infinite canvas, enabling them to understand and manipulate 2D space.
• Stop Breaking Your AI: The Golden Rules of MCP UI Design — Learn why adding a UI to your AI agent can actually make it dumber and how to fix it using data-first design and the Model Context Protocol (MCP).