A payment gets declined and nobody can explain why. That uncertainty is exactly where AI agents step in.
The Simple Version
Imagine your app as a library. Each transaction is a book on the shelf. Agents are librarians that read the books and decide the next step.
How It Actually Works
Event Flow
Events are written to a change feed as they happen. Downstream services read these events and update projections.
Agents in a Saga Loop
A risk analyzer reads the event, passes it to a verdict agent, and may trigger further actions. The loop continues until a decision is made or a safety limit is hit.
Guarding Against Loops
Each agent checks a loop counter and limits memory use to keep the process short‑lived and cheap. If the limit is reached, the saga aborts and logs the failure.
Technical Deep Dive
The architecture uses a message broker for async communication and can run each agent as a serverless function. Bounded contexts such as transaction, device, and account provide the reasoning scope.
Bounded Contexts
These contexts isolate data so agents only see what they need, avoiding cross‑contamination.
Why This Matters
Businesses can resolve previously opaque failures without rewriting their entire stack. The approach scales by adding more agents rather than larger models.
Key Takeaways
- Agents sit on top of existing event streams
- Bounded contexts give each agent its own view
- Saga loops coordinate multi‑step decisions
- Serverless execution keeps costs low
- Memory and loop guards prevent runaway processing
- Only ambiguous cases need the agent layer
- Architecture can evolve without a full rewrite